Sophie
Originally from Herefordshire, I settled in Dorset in 2002 after a career in law and legal recruitment and spent the intervening years helping run a family farm and events venue. With my children all at university now, I’ve followed my passion for premium skincare, fragrance, and haircare-bringing exceptional international brands to discerning shoppers in Dorset and beyond.
Andrea
After a global career in branding and marketing, I’ve found a true sense of belonging in the Dorset countryside, where I live with my husband, teenage daughter, and a small menagerie of pets. I’m passionate about the heritage of British brands—especially in skincare and fragrance—and driven to help breathe new life into our high streets beyond the cities.
Iona & Lime was named to capture a unique blend of beauty and vitality.
Iona, in Scotland’s Inner Hebrides, is the most breathtaking place our founder has visited, symbolising natural beauty and tranquillity. Lime represents energy, zest, and vibrancy. Together, these inspirations are seamlessly reflected in our branding and interior design.
Our tone of voice and values are equally important: Energetic, positive, and supportive, with a strong sense of place. Energy is reflected in our dynamic interiors and fresh approach to skin and beauty. Positivity flows through the sensory experience in-store and the people we choose to work with. Supportiveness means caring for our team, customers, suppliers, and above all, the Sherborne community—helping preserve the independence and spirit of England’s high streets.
Frequently asked questions
Where is Iona & Lime located?
You can find us at 51a Cheap Street in the heart of Sherborne, Dorset. Pop in to explore our curated beauty and wellness collections in person.
What are your opening hours?
Our boutique is open Tuesday to Saturday, 10am – 5pm.
Do you offer skincare advice?
Yes. Our team is always happy to help you choose the right products for you and your routine. If you’re unsure where to start, just get in touch or visit us in store.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
When will I get my order?
Orders are usually dispatched within 1–2 working days, with delivery taking around 2–4 working days depending on your location. We also offer a collection option at checkout if you’d prefer to pick up your order from the shop.
How much does shipping cost?
Shipping costs £4.99, or it’s free when you spend £50 or more.
Gel Cleanser
Most straightforward, probably more suitable for skin prone to breakouts or acne.
Lotion Cleanser
Best at night for combination to dry skin. Deposits a little more moisture on to the skin than a gel.
Cleansing Balms
Rich in nourishing ingredients popular method for makeup removal including waterproof formula – best used at night.
For a super clean double cleanse, apply the balm first then follow with lotion or foaming cleanser.
Guide to skincare
Bakuchiol
Plant derived ingredient used as a natural alternative to retinol. Gentler to the skin than retinol.
Niacinamide
Vitamin B3, benefits include reducing redness, minimising the appearance of pores, regulating oil production, brightening dark spots and smoothing fine lines and wrinkles.
Well tolerated by most skin types including sensitive and acne-prone skin, and can be used with other active ingredients like retinoids and Vitamin C.
Ceramides
Strengthens the skin barrier, locks in moisture, maintains skin health, and promotes anti-aging.
AHAs and BHAs
Chemical exfoliants that help to gently dissolve dead skin cells.
They should not be mixed with retinol products or Vitamin C products.
Use exfoliators in the morning and retinol at night or on alternate nights.
AHA for uneven skin tone and rough texture.
BHA to clear up breakouts and blackheads.
Glycolic Acid
A specific type of AHA that penetrates deeper into the skin.
Physical Exfoliator
Manually removes dead skin cells and exfoliates skin.
Hyaluronic Acid
Hydrates and plumps the skin by retaining moisture, reduces the appearance of fine lines and wrinkles.
Helps improves skin’s elasticity, soothes redness and promotes wound healing. Pairs well with retinol.
NAD+
The active form of Vitamin B3. Supports skin, energy, and overall vitality from the inside out.
Great potential to improve aspects of age-related decline across the body.
Peptides
Encourages skin cells to produce more collagen and elastin. Combine with other beneficial ingredients like hyaluronic acid, Vitamin C, and niacinamide.
Retinol
Vitamin A, increases skin cell production, helps unclog pores, exfoliates your skin and increases collagen production. Reduces the appearance of fine lines and wrinkles. Ideally use retinol at night.
SPF
Sun protection factor, measures protection against UVB rays which cause sunburn and skin cancer.
Tretinoin
Prescription strength retinoid that is more potent and faster acting than retinol.
Vitamin C
Boosts collagen production, brightens, protects, and firms the skin.
Serum v Moisturiser
Apply both a serum and moisturiser, the serum first to deliver concentrated active ingredients deep into the skin followed by moisturiser to seal in those benefits and hydrate the skin’s surface.
